FAKTOR YANG BERHUBUNGAN DENGAN KINERJA PETUGAS DALAM MENERAPKAN STANDAR OPERASIONAL PROSEDUR DI UPT LABORATORIUM KESEHATAN DAN LINGKUNGAN DINAS KESEHATAN PROVINSI RIAU

Abstrak

Standard Operating Procedure is a guideline for performing job tasks in accordance with the function and tool of government performance appraisal based on technical, administrative and procedural indicators in accordance with work procedures, working procedures and work system in the work unit concerned. UPT Labor Health Environment Dinas Kesehatan Riau Province, is one of the health laboratory in Pekanbaru City and has implemented Standard Operating Procedure. However, there are still many officers who do not perform their duties in accordance, this affects the quality of services provided by the health laboratory to the community. This study aims to determine the related factors associated with the performance of officers in applying in the Integrated Service Unit of the Environmental Health Laboratory of the Riau Province Health Office. This type of research is quantitative using Cross-sectional design. The study was conducted on November 2017 at UPT Health Laboratory of Health Department of Riau Province. Population in this research is all officer in UPT Health Laboratory of Health Department of Riau Province with amount of sample counted 52 people and sampling in total sampling. The measuring tool used is the questionnaire. The analysis was done univariat and bivariate. The results showed that there was a relationship between the initiative, discipline, training and the authority with  the performance of the officers at UPT Environmental Health Laboratory of the Riau Province Health Office. It is expected that the officers at UPT Environmental Health Laboratory of the Riau Province Health Office Laboratoorium to improve their performance so that improve the work quality.